STANDARD POLICY
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To start a return, you can contact us at info@iginternationalpharma.com . Please note that returns will need to be sent to the following address to be given on request.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item, or we will satisfied you with coupon and Gift Card which used for another fragrance.
We strive to provide our customers with an enjoyable and hassle-free shopping experience. We understand the importance of timely and secure delivery of our products to our customers, and we take great care in ensuring that every order is shipped out as quickly and efficiently as possible.
We offer shipping within Pakistan through our trusted courier partners. Our shipping options include:
Standard Shipping: This option takes 2-3 business days for delivery within major cities in Pakistan, and 3-5 business days for delivery to remote areas.
Express Shipping: This option takes 1-2 business days for delivery within major cities in Pakistan, and 2-3 business days for delivery to remote areas.
We’re committed to making your shopping experience as seamless as possible. That’s why we offer a flat shipping rate of just Rs. 200 on every order, no matter the size or weight. Whether you’re purchasing a single item or stocking up on your favorites, you’ll enjoy the same low shipping cost, delivered straight to your doorstep.
Orders are processed within 1-2 business days of receipt. Once your order is processed, we will send you a confirmation email with your shipping details, including the estimated delivery date.
We are not responsible for any delays in delivery caused by unforeseen circumstances, including but not limited to natural disasters, pandemics, or courier delays. However, we will make every effort to ensure that your order is delivered within the estimated delivery time.
You can always contact us for any query question at info@iginternationalpharma.com
If you have any questions or concerns regarding your order, please feel free to Call or WhatsApp usat 0336-2244668
Thank you for choosing us. We hope you enjoy our products and look forward to serving you again in the future.